0
Back to Top

"Terms & Conditions"

Terms & Conditions

Introduction
Welcome to The Dreamland Homes and Event Center. By accessing our website or using any of our services, including lodging, event planning, and conference facilities, you agree to comply with the following terms and conditions. These terms are designed to ensure a seamless, secure, and enjoyable experience for all our guests.

Reservations & Cancellations

Booking Policy
Guests must provide accurate information when booking, including name, contact details, and payment information.
Deposits: A deposit of [specified percentage] is required to secure the reservation, which will be credited toward the total cost.

Cancellation Policy
Cancellations made [48 hours] before check-in are eligible for a full refund.
Cancellations within 48 hours of check-in or no-shows may result in a charge of one night’s stay or forfeiture of the deposit.
Group bookings may have separate cancellation terms.

Payment Terms

Accepted Payment Methods:
We accept major credit cards, bank transfers, and mobile payment options.
Payment Timing: Full payment must be made before check-in or event commencement unless otherwise agreed.
Late Payments: Failure to pay on time may result in cancellation of the booking.

Guest Responsibilities

Conduct:
Guests must respect the property, staff, and other guests, maintaining appropriate conduct at all times.
Damage Liability:
Guests are liable for any damage caused to the property or its contents during their stay. Costs for repairs or replacements will be charged to the guest’s account.
Property Rules:
Smoking is permitted only in designated areas. Unauthorized pets, parties, or excessive noise may lead to immediate eviction without refund.

Liability Disclaimer

Service Interruptions:
We are not liable for interruptions in services such as internet, power supply, or third-party services beyond our control.
Guest Belongings:
We are not responsible for loss or damage to personal belongings unless due to staff negligence. Guests are encouraged to use in-room safes for valuables.

Privacy Policy

Our data handling practices, including how we collect, store, and protect guest information, are outlined in our Data Protection Policy. By using our services, you consent to our data practices.

Modification of Terms

We reserve the right to modify these terms at any time. Any changes will be updated on our website, and continued use of our services constitutes acceptance of the revised terms.